TYPE:ServiceMODEL:TiguanYEAR:2022
Second service appt for the same problem and it’s not fixed. Issues with the Apple CarPlay glitching every few minutes. They did a reset and update and made no difference.
Average Score (39 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
I've always had very curtious, helpful service writers and service.
03-21-2025
We're glad you appreciate our service team. We value the opportunity to ensure your VW Atlas remains safe and reliable for you. - 😎THANK YOU😎- Trent Poage
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:BeetleYEAR:2019
The service people are very knowledgeable and treat my wife and I very well. Trent is very helpful and respectful and is always willing to help us in any way possible!!!
02-18-2025
Thank you! We're glad to hear about your positive experience. Your satisfaction is our priority. Best regards, Trent Poage VW Service Manager
TYPE:SalesMODEL:JettaYEAR:2025
Great job great deals
TYPE:ServiceMODEL:AtlasYEAR:2019
The service has consistently been good and Trent always goes the extra mile to ensure great customer service.
01-24-2025
Thank you for your feedback. We're pleased to hear that Trent's commitment to exceptional customer service has made a positive impact. Your satisfaction is our priority!
TYPE:ServiceMODEL:BeetleYEAR:2018
Immediate scheduling availability, service while I waited, good communication, seamless installation, recall is taken care of.
01-19-2025
Thank you for your feedback. We are pleased to learn about your positive experience with your VW Beetle. We are committed to delivering exceptional service, and your recognition is greatly appreciated. I will ensure that your certified pre-owned coverage is handled appropriately so we can get your Beetle back on the road. Thank you, and best regards, Trent Poage
TYPE:ServiceMODEL:TaosYEAR:2022
Pleasant, work completed in timeframe stated
01-13-2025
Thank you for your feedback! We're glad to hear you had a pleasant experience and appreciate your compliments on our refreshments. We look forward to serving you again! Best regards, Trent Service Manager, VW Service
TYPE:SalesMODEL:AtlasYEAR:2024
Best ever! Very knowledgeable staff.