TYPE:ServiceMODEL:PassatYEAR:2019
Trent did great got me in with no appointment same day and was ready the next day. Also being on the weekend.
Average Score (39 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
09-11-2025
Thank you for the wonderful review! We're so glad 😎 Trent 😎 was able to get you in without an appointment and have your vehicle ready the next day, especially over a weekend. He consistently goes above and beyond, and we're very lucky to have him leading our service team.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:SalesMODEL:ID.4YEAR:2025
GREAT SERVICE
TYPE:ServiceMODEL:TiguanYEAR:2020
Courteous and responsive staff at check in/check out
TYPE:SalesMODEL:TiguanYEAR:2025
Mike Taylor was great at helping me make a decision on what I really wanted. He was so patient with me as I made up my mind.
07-24-2025
Thank you so much for your kind words, Ruth! I really appreciate your trust and support. Trent Poage, our VW Service Manager, also wants to thank you — we're glad to have been able to help you find the perfect Volkswagen that meets your needs. We look forward to keeping your new vehicle in top shape for years to come. Remember, you have my number if anything comes up — I’m always here to help. Thank you again, Ruth!
TYPE:ServiceMODEL:ID.4YEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2021
brandon is the best
TYPE:ServiceMODEL:AtlasYEAR:2021
The service tech was friendly and polite. He met me at the vehicle asked if there were any issues beyond the mileage service.
TYPE:ServiceMODEL:ID.4YEAR:2023
It appears that they are understaffed to work on EVs. The staff is friendly but was unable to provide what was agreed on
TYPE:ServiceMODEL:Jetta GLIYEAR:2024